What is the check-in and check-out policy at Europe Hotel & Spa?
Check-in is at 15:00 and check-out is by 12:00.
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Europe Hotel & Spa – A Favorite for Families in Zermatt
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Key details
About the Hotel
Riedstrasse 18, Zermatt, 3920,
- Close to the Matterhorn Museum
Perfect
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Rooms with Matterhorn Views
Europe Hotel & Spa offers 38 rooms, including Design Matterhorn rooms with south-facing balconies overlooking the Matterhorn. Rooms feature minibars, flat-screen TVs, and bathrooms with walk-in showers or bathtubs. The Panorama Suite includes a free-standing bathtub, rain shower, and a separate dressing room. Family rooms have sofa beds for children. All rooms include free Wi-Fi, bathrobes, and safes.
Dining & Wine Selection
The hotel serves a daily dinner menu with fine wines from the Valais region. Guests can enjoy a free continental breakfast. The Schwarznasenbar offers cocktails and local beers. Half-board options are available, including special aperitifs and wine vouchers.
Spa & Wellness Facilities
Guests have access to 2 saunas, a steam bath, a hot tub, and a massage room. The wellness area includes a Finnish sauna, organic herbs sauna, and a multi-sensory shower. Treatments include hot stone massages, facials, and sports massages.
Ski Access & Location
The hotel is a 10-minute walk from Zermatt Train Station and the Matterhorn Glacier Paradise ski lift. Nearby landmarks include the Mountaineer's Cemetery (300 m) and St. Mauritius Parish Church (500 m). Zermatt is car-free; guests park in Täsch and take a 20-minute shuttle.
Family & Special Services
The hotel provides free pick-up service from the train station (8:00 AM-8:00 PM). Family packages include welcome cocktails for grandparents and grandchildren. Ski passes, e-bike rentals, and guided hiking tours can be arranged. The concierge assists with bookings for local activities like mountain biking and golf.
“Europe Hotel & Spa understands Zermatt, down to the black-nosed sheep decor. I appreciate its balance: a luxury experience that still welcomes families. The location hits the mark, close to both Bahnhofstrasse and Sunnegga Express.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Double Room Classic Design2 persons30 sq. feet1 King-size bedBathtubHeatingroom details
- Design Family Room2 persons38 sq. feet2 Single bedsBalconyBathtubroom details
- Design Double Room Matterhorn View2 persons33 sq. feet1 King-size bedBalconyBathtubroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- VIP check-in/ -out
- Concierge desk
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Ski school
- Hiking
- Cycling
- Golf course
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Game room
Spa & Leisure
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Massage
Room features
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
At the Restaurant Europe Hotel, guests can savor the rich tapestry of European flavors in settings designed to evoke warmth and charm. Whether enjoying a romantic dinner or a casual breakfast on the terrace, culinary delights await to make every meal a delightful experience.
Europe Hotel & Spa Location
Riedstrasse 18, Zermatt, 3920,
Explore Zermatt
Experience Zermatt
Matterhorn Museum
4 minutes' walk
Local history and culture showcased through exhibits, telling the story of Zermatt's development, plus free entry with certain passes.
Gorner Gorge
5 minutes' drive
Impressive rock formations and scenic pathways await, perfect for nature lovers; enjoy stunning views and unique geological features.
Mountaineer's Cemetery
4 minutes' walk
A poignant tribute to climbers who lost their lives on the peaks, featuring beautiful monuments and a serene atmosphere.
Hohbalmen
11 minutes' walk
Breathtaking viewpoints over Zermatt and the Matterhorn; an ideal spot for photography enthusiasts seeking stunning landscapes.
Forest Fun-Park Zermatt
18 minutes' walk
Adventure park with zip lines and treetop courses; ideal for families and thrill-seekers looking for outdoor excitement.
Relaxation at Spa
0 minutes' walk
On-site spa offering treatments and wellness options for relaxation after a day of outdoor activities. Booking recommended.
Hiking the Sunnegga
30 minutes' walk
Accessible hiking trails leading to stunning views and beautiful alpine lakes; trails suitable for varying skill levels.
Restaurant Julen
2 minutes' walk
Authentic Swiss cuisine with a cozy, rustic atmosphere; known for its fondue and grilled specialties. Reservations suggested.
Pizzeria Roma
1 minute' walk
Casual dining offering Italian favorites, especially wood-fired pizzas; family-friendly with gluten-free options available.
Stockhorn Grill
1 minute' walk
Informal grill and steakhouse known for delicious meat dishes and a warm ambiance; perfect after a day on the slopes.
Zermatt Music Festival
15 minutes' walk
Annual festival featuring classical music performances in unique venues; family-friendly with events for all ages.
Bar55
10 minutes' walk
Vibrant bar offering live music and nightlife vibes; a popular hangout for locals and travelers alike, especially during weekends.
Tips on navigating the city
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Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-12:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Europe & Spa guests are invited to a full breakfast served for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Year renovated:
2010
Number of floors:
4
Number of rooms:
38
Former name
europe hotel and spa
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Friendly staff
Delicious breakfast
Spa area
Clean rooms
Walking distance
Cons
Extra payment
Poor English
No tea bags
Guest reviewsShow more reviews
FAQs
About Europe Hotel & Spa
How far is Europe Hotel & Spa from the Zermatt Train Station?
The hotel is located 700 meters from the Zermatt Train Station.
What notable attractions are close to Europe Hotel & Spa?
Nearby attractions include Matterhorn Museum (0.3 km) and Matterhorn Glacier Paradise Station (0.5 km).
What dining options does Europe Hotel & Spa offer?
The hotel features an on-site restaurant that serves dinner accompanied by an extensive wine selection.
What amenities are available in the rooms at Europe Hotel & Spa?
Rooms include a minibar, flat-screen TV, bathroom with shower, bathrobes, and free toiletries.
Does Europe Hotel & Spa provide wellness facilities?
Guests can enjoy a spa area with 2 saunas, a steam bath, a hot tub, and massage treatments.
How far is Europe Hotel & Spa from the nearest ski lifts?
The Zermatt-Furi Ski Lift is located within 700 meters from the hotel.
What is the proximity of Europe Hotel & Spa to the center of Zermatt?
The hotel is situated 1 km from the center of Zermatt.
What activities can guests enjoy at Europe Hotel & Spa?
Guests can participate in skiing, hiking, golfing, and can use the game room.
Does Europe Hotel & Spa offer an airport shuttle service?
The hotel provides a paid airport shuttle service for guests.
Which languages are spoken by the staff at Europe Hotel & Spa?
The staff speaks multiple languages to assist guests.
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