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From682US$ /night
Check-in
11Mar2026Select date
Check-out
12Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Riedstrasse 18, Zermatt, Switzerland, 3920
-
Close to the Matterhorn Museum
Perfect
9.4
9.8
/10
4.9
4.9
/5

Rooms with Matterhorn Views

Europe Hotel & Spa offers 38 rooms, including Design Matterhorn rooms with south-facing balconies overlooking the Matterhorn. Rooms feature minibars, flat-screen TVs, and bathrooms with walk-in showers or bathtubs. The Panorama Suite includes a free-standing bathtub, rain shower, and a separate dressing room. Family rooms have sofa beds for children. All rooms include free Wi-Fi, bathrobes, and safes.

Dining & Wine Selection

The hotel serves a daily dinner menu with fine wines from the Valais region. Guests can enjoy a free continental breakfast. The Schwarznasenbar offers cocktails and local beers. Half-board options are available, including special aperitifs and wine vouchers.

Spa & Wellness Facilities

Guests have access to 2 saunas, a steam bath, a hot tub, and a massage room. The wellness area includes a Finnish sauna, organic herbs sauna, and a multi-sensory shower. Treatments include hot stone massages, facials, and sports massages.

Ski Access & Location

The hotel is a 10-minute walk from Zermatt Train Station and the Matterhorn Glacier Paradise ski lift. Nearby landmarks include the Mountaineer's Cemetery (300 m) and St. Mauritius Parish Church (500 m). Zermatt is car-free; guests park in Täsch and take a 20-minute shuttle.

Family & Special Services

The hotel provides free pick-up service from the train station (8:00 AM-8:00 PM). Family packages include welcome cocktails for grandparents and grandchildren. Ski passes, e-bike rentals, and guided hiking tours can be arranged. The concierge assists with bookings for local activities like mountain biking and golf.

“Europe Hotel & Spa understands Zermatt, down to the black-nosed sheep decor. I appreciate its balance: a luxury experience that still welcomes families. The location hits the mark, close to both Bahnhofstrasse and Sunnegga Express.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Double Room Classic Design
2 persons
325 sq. feet 
1 King-size bed
Heating
Bathtub
Design Family Room
2 persons
410 sq. feet 
2 Single beds
Heating
Bathtub
Design Double Room Matterhorn View
2 persons
360 sq. feet 
1 King-size bed
Heating
Bathtub
Design Double Room
2 persons
410 sq. feet 
2 Single beds
Heating
Bathtub
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Availability and pricing for your selected dates

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Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.6/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • VIP check-in/ -out
  • Concierge desk
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Ski school
  • Hiking
  • Cycling
  • Golf course

Services

  • Paid airport shuttle
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Massage

Room features

  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

At the Restaurant Europe Hotel, guests can savor the rich tapestry of European flavors in settings designed to evoke warmth and charm. Whether enjoying a romantic dinner or a casual breakfast on the terrace, culinary delights await to make every meal a delightful experience.
Europe Hotel & Spa Zermatt Restaurant photo
Europe Hotel & Spa Zermatt Restaurant photo

Restaurant Europe Hotel

European cuisine
Ambiance
The restaurant blends traditional and modern decor, creating a cozy yet sophisticated atmosphere ideal for both romantic dinners and laid-back breakfasts. The terrace offers a charming outdoor experience.
Key Offerings
A complimentary continental breakfast every morning sets the tone for the day, while the dinner menu features a range of vegetarian and gluten-free options for a satisfying evening meal.
Reservation
It is recommended to make reservations, especially for dinner.
Breakfast is served every morning, with dinner available each evening.

Europe Hotel & Spa Location

Riedstrasse 18, Zermatt, Switzerland, 3920
Map view
Riedstrasse 18, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
1100 ft
Cemetery
Mountaineer's Cemetery
1000 ft
Bridge
Photopoint Kirchbrucke bridge
1200 ft
Church
Parish Church of St. Mauritius
1200 ft
Bahnhofstrasse
Walk of Climb
1200 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
1700 ft
Stellisee 3920 Zermatt
Stellisee
2000 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1200 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1200 ft
Restaurants
Restaurant Schaferstube
400 ft
Riedstrasse 2 Daniela & Paul Julen
Restaurant Julen
500 ft
Riedstrasse 2 3920
Stockhorn Grill
200 ft
Riedstrasse 11
Pizzeria Roma
200 ft
Riedstrasse 20
Avena
500 ft
Steinmattstrasse 53
Old Zermatt
600 ft
Kirchstrasse 17 3920 Zermatt
Chez Max Julen
700 ft
44 Kirchstrasse
Jagerhof Restaurant
1200 ft
Steinmattstrasse 85 Jagerhof Hotel
Rua Thai
900 ft
Schluhmattstrasse 19 3920 Zermatt
Guild Restaurant Creativ Zermatt
700 ft
Riedstrasse 98
Chez Gaby
1000 ft
Kirchstrasse 12 Just below the church
Du Pont
1400 ft
Oberdorfstrasse 7
Explore Zermatt
Experience Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
4 minutes' walk
Local history and culture showcased through exhibits, telling the story of Zermatt's development, plus free entry with certain passes.
Gorner Gorge
Gorner Gorge
5 minutes' drive
Impressive rock formations and scenic pathways await, perfect for nature lovers; enjoy stunning views and unique geological features.
Mountaineer's Cemetery
Mountaineer's Cemetery
4 minutes' walk
A poignant tribute to climbers who lost their lives on the peaks, featuring beautiful monuments and a serene atmosphere.
Hohbalmen
Hohbalmen
11 minutes' walk
Breathtaking viewpoints over Zermatt and the Matterhorn; an ideal spot for photography enthusiasts seeking stunning landscapes.
Forest Fun-Park Zermatt
18 minutes' walk
Adventure park with zip lines and treetop courses; ideal for families and thrill-seekers looking for outdoor excitement.
Relaxation at Spa
0 minutes' walk
On-site spa offering treatments and wellness options for relaxation after a day of outdoor activities. Booking recommended.
Hiking the Sunnegga
30 minutes' walk
Accessible hiking trails leading to stunning views and beautiful alpine lakes; trails suitable for varying skill levels.
Restaurant Julen
Restaurant Julen
2 minutes' walk
Authentic Swiss cuisine with a cozy, rustic atmosphere; known for its fondue and grilled specialties. Reservations suggested.
Pizzeria Roma
Pizzeria Roma
1 minute' walk
Casual dining offering Italian favorites, especially wood-fired pizzas; family-friendly with gluten-free options available.
Stockhorn Grill
Stockhorn Grill
1 minute' walk
Informal grill and steakhouse known for delicious meat dishes and a warm ambiance; perfect after a day on the slopes.
Zermatt Music Festival
15 minutes' walk
Annual festival featuring classical music performances in unique venues; family-friendly with events for all ages.
Bar55
10 minutes' walk
Vibrant bar offering live music and nightlife vibes; a popular hangout for locals and travelers alike, especially during weekends.
Tips on navigating the city
City Centre
Zermatt5 min  ·  1400 ft
Airports
Sion Airport (SIR)116 min  ·  47.8 mi
Agno Airport (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station10 min  ·  2700 ft
Train2 min  ·  400 ft
Bus
Bus stop19 min  ·  7.5 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-12:00
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Europe & Spa guests are invited to a full breakfast served for free. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Year renovated:
2010
Number of floors:
4
Number of rooms:
38
Former name
europe hotel and spa

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 154 verified reviews
9.4/10
Perfect
97%
Recommend
Breakfast
9.5/10
Cleanliness
9.7/10
Comfort
9.6/10
Facilities
9.6/10
Free Wi-Fi
9.5/10
Location
9.2/10
Paid Wi-Fi
5.0/10
Staff
9.6/10
Value for money
8.8/10
Pros
Friendly staff
Delicious breakfast
Spa area
Clean rooms
Walking distance
Cons
Extra payment
Poor English
No tea bags
Guest reviews
based on 387 reviews
9.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Europe Hotel & Spa
What is the check-in and check-out policy at Europe Hotel & Spa?
Check-in is at 15:00 and check-out is by 12:00.
How far is Europe Hotel & Spa from the Zermatt Train Station?
The hotel is located 700 meters from the Zermatt Train Station.
What notable attractions are close to Europe Hotel & Spa?
Nearby attractions include Matterhorn Museum (0.3 km) and Matterhorn Glacier Paradise Station (0.5 km).
What dining options does Europe Hotel & Spa offer?
The hotel features an on-site restaurant that serves dinner accompanied by an extensive wine selection.
What amenities are available in the rooms at Europe Hotel & Spa?
Rooms include a minibar, flat-screen TV, bathroom with shower, bathrobes, and free toiletries.
Does Europe Hotel & Spa provide wellness facilities?
Guests can enjoy a spa area with 2 saunas, a steam bath, a hot tub, and massage treatments.
How far is Europe Hotel & Spa from the nearest ski lifts?
The Zermatt-Furi Ski Lift is located within 700 meters from the hotel.
What is the proximity of Europe Hotel & Spa to the center of Zermatt?
The hotel is situated 1 km from the center of Zermatt.
What activities can guests enjoy at Europe Hotel & Spa?
Guests can participate in skiing, hiking, golfing, and can use the game room.
Does Europe Hotel & Spa offer an airport shuttle service?
The hotel provides a paid airport shuttle service for guests.
Which languages are spoken by the staff at Europe Hotel & Spa?
The staff speaks multiple languages to assist guests.

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Check-in
11Mar2026Select date
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12Mar2026Select date
Rooms and Guests2 Guests, 1 Room