Europe Hotel & Spa – Family Hotel in Zermatt | From 295$/Night

Book your stay on our website

and save up to 10%

compared to Booking.com!

Key details

About the Hotel

Riedstrasse 18, Zermatt, Switzerland, 3920

“The location provided amazing views of the Matterhorn and easy access to attractions.”view full review

Rooms with Matterhorn Views

Europe Hotel & Spa offers 38 rooms, including Design Matterhorn rooms with south-facing balconies overlooking the Matterhorn. Rooms feature minibars, flat-screen TVs, and bathrooms with walk-in showers or bathtubs. The Panorama Suite includes a free-standing bathtub, rain shower, and a separate dressing room. Family rooms have sofa beds for children. All rooms include free Wi-Fi, bathrobes, and safes.

Dining & Wine Selection

The hotel serves a daily dinner menu with fine wines from the Valais region. Guests can enjoy a free continental breakfast. The Schwarznasenbar offers cocktails and local beers. Half-board options are available, including special aperitifs and wine vouchers.

Spa & Wellness Facilities

Guests have access to 2 saunas, a steam bath, a hot tub, and a massage room. The wellness area includes a Finnish sauna, organic herbs sauna, and a multi-sensory shower. Treatments include hot stone massages, facials, and sports massages.

Ski Access & Location

The hotel is a 10-minute walk from Zermatt Train Station and the Matterhorn Glacier Paradise ski lift. Nearby landmarks include the Mountaineer's Cemetery (300 m) and St. Mauritius Parish Church (500 m). Zermatt is car-free; guests park in Täsch and take a 20-minute shuttle.

Family & Special Services

The hotel provides free pick-up service from the train station (8:00 AM-8:00 PM). Family packages include welcome cocktails for grandparents and grandchildren. Ski passes, e-bike rentals, and guided hiking tours can be arranged. The concierge assists with bookings for local activities like mountain biking and golf.

View all

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Double Room Classic Design

Max:

2 persons

325 sq. feet

Bed options:

1 King-size bed

Heating

Bathtub

room details

Check Prices

Design Family Room

Max:

2 persons

410 sq. feet

Bed options:

2 Single beds

Heating

Bathtub

room details

Check Prices

Design Double Room Matterhorn View

Max:

2 persons

360 sq. feet

Bed options:

1 King-size bed

Mountain view

Heating

Bathtub

room details

Check Prices

Show all roomsLess

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Tips on navigating the city

Access a full list of transport options to make getting around with your family easy

City Centre

Zermatt1400 ft

Airports

Sion (SIR) 47.8 mi

Agno (LUG) 100.5 mi

Train

Zermatt railway station2700 ft

Train400 ft

Bus

Bus stop 7.5 mi

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Gastronomic Feast

“Dining at the Europe Hotel exceeded my expectations. The five-course dinners were exquisite, and the freshness of the ingredients was evident in every dish. I particularly enjoyed the lamb, sourced from the family's own flock. The breakfast buffet was a good spread of fresh fruits, pastries, and hot options, constantly refreshed to ensure a variety. It was the best food experience I've had in Zermatt!” view full review

Relaxing Spa Experience

“After a long day of hiking, I utilized the hotel's lovely spa facilities. The large jacuzzi was a perfect way to relax my aching muscles. I particularly enjoyed the peaceful atmosphere and appreciated the variety of sauna options available. It enhanced my stay and provided a needed respite from outdoor activities.” view full review

Luxurious Room Amenities

“My room was equipped with modern features that made my stay incredibly comfortable. I had a beautiful balcony with a view of the Matterhorn, and the decor was stylish and alpine-themed. The daily turndown service included complimentary chocolates, which was a good touch that added to the luxurious experience.” view full review

Comfortable and Stylish Bedroom

“The bedroom was hands down one of the best aspects of my stay. It was modern and impeccably clean, with a comfortable bed and lovely pillows that provided a great night's sleep. The attention to detail in the decor really made the space feel cozy, and the large windows offered fine views, enhancing the overall ambiance of the room.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
VIP check-in/ -out
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Ski school
Hiking
Cycling
Golf course

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Game room

Spa & Leisure

Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Massage

Room features

Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Riedstrasse 18, Zermatt, Switzerland, 3920

Map view

Riedstrasse 18, Zermatt, Switzerland, 3920

City landmarks

Landmark

The Matterhorn

5300 ft

Church

St Peter's English Church

3500 ft

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

2100 ft

Landmark

Gorner Gorge

1.0 mi

Landmark

Hohbalmen

2900 ft

Landmark

Castor Mountain

2900 ft

Landmark

Sunnegga

1.4 mi

Landmark

Murmeli Brunnen

2300 ft

Landmark

Denner Partner

2900 ft

Beach

Leisee

1.6 mi

Theme Park

Forest Fun-Park Zermatt

5000 ft

Ski Area

Wolli park for beginners Sunnegga

1.5 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

5100 ft

Garden

Ricola Herb Garden

5000 ft

Garden

Dossen Glacier Garden

1.8 mi

Church

Kapelle Riffelberg "Bruder Klaus"

1.8 mi

Ski Area

Gornergrat

2.9 mi

Bridge

Hangebrucke

1.8 mi

Beach

Grunsee

1.9 mi

Landmark

Zmutt Glacier

1.8 mi

Landmark

Zmutt

1.7 mi

Nearby

Museum

Matterhorn Museum

1100 ft

Cemetery

Mountaineer's Cemetery

1000 ft

Bridge

Photopoint Kirchbrucke bridge

1200 ft

Church

Parish Church of St. Mauritius

1200 ft

Bahnhofstrasse

Walk of Climb

1200 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

1700 ft

Stellisee 3920 Zermatt

Stellisee

2000 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

1200 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

1200 ft

Restaurants

Restaurant Schaferstube

400 ft

Riedstrasse 2 Daniela & Paul Julen

Restaurant Julen

500 ft

Riedstrasse 2 3920

Stockhorn Grill

200 ft

Riedstrasse 11

Pizzeria Roma

200 ft

Riedstrasse 20

Avena

500 ft

Steinmattstrasse 53

Old Zermatt

600 ft

Kirchstrasse 17 3920 Zermatt

Chez Max Julen

700 ft

44 Kirchstrasse

Jagerhof Restaurant

1200 ft

Steinmattstrasse 85 Jagerhof Hotel

Rua Thai

900 ft

Schluhmattstrasse 19 3920 Zermatt

Guild Restaurant Creativ Zermatt

700 ft

Riedstrasse 98

Chez Gaby

1000 ft

Kirchstrasse 12 Just below the church

Du Pont

1400 ft

Oberdorfstrasse 7

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

98%

loved it and would return for another family vacation

9.8/10

Perfect

Rooms

9.6

Location

9.6

Service

10.0

Dining

9.0

Ann

United States, April 2024

9.0/10

My recent trip was wonderful! The staff were exceptionally helpful and friendly, explaining how to get to the lifts and where to rent equipment. The room was spacious with not one but two balconies and had a fine view of the Matterhorn. Breakfast was pleasing but limited. I would definitely return!

Rooms

10.0

The room was spacious with not one but two balconies and had a fine view of the Matterhorn. It was clean and the beds were comfy.

Service

10.0

The staff were exceptionally helpful and friendly, explaining how to get to the lifts and where to rent equipment.

Location

10.0

The location was awesome, about a 10-min walk to the ski lifts and train station and a 5-min walk to the ski bus.

Dining

7.0

Breakfast was pleasing but limited; I was missing my bread toast and more European style options.

Facilities

5.0

N/A

Paul

United States, April 2024

10.0/10

This hotel exceeded my expectations! The view on the Matterhorn was amazing, and the staff took really good care of us. The spa was a fantastic addition, and the entire experience was truly lovely. The breakfast buffet was one of the best I've had in Switzerland!

Rooms

10.0

Our room was clean and comfortable with a fine Matterhorn view.

Service

10.0

The staff took really good care of us.

Location

9.0

Very close to shopping and skiing area.

Dining

10.0

The breakfast buffet was one of the best I've had in Switzerland!

Facilities

10.0

The spa was a fantastic addition.

Jim

United States, March 2024

10.0/10

What a fantastic trip! The hotel is clean, the staff are friendly, and the location was perfect for discoveryng the mountains around Matterhorn. The rooms were comfortable with great beds. I would absolutely recommend this place.

Rooms

9.0

The rooms were comfortable with great beds. It is clean.

Service

10.0

The staff are friendly.

Location

10.0

The location was perfect for discoveryng the mountains around Matterhorn.

Dining

5.0

N/A

Facilities

5.0

N/A

Eugene

United States, February 2024

10.0/10

Amazing stay! The hotel is good, about 5 min walk from the Main Street. The food was excellent in my taste with the atmosphere of the whole trip. The staff were so friendly and always wearing a smile on their face. I'd come back!

Rooms

9.0

The room was nice and clean.

Service

10.0

The staff were so friendly and always wearing a smile on their face.

Location

9.0

The hotel is good, about 5 min walk from the Main Street.

Dining

10.0

The food was excellent in my taste with the atmosphere of the whole trip.

Facilities

5.0

N/A

Jennifer

United States, February 2024

10.0/10

Simply amazing! The hotel was above and beyond our expectations. The staff was really friendly and understanding. The view was lovely. The free shuttle service was a bonus. We loved it!

Rooms

10.0

The room was extremely nice, a pleasant surprise we were not expecting.

Service

10.0

The staff was really friendly and understanding.

Location

10.0

The free shuttle service was a bonus.

Dining

5.0

N/A