What is the check-in and check-out policy at Europe Hotel & Spa?
Check-in is at 15:00 and check-out is by 12:00.
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Europe Hotel & Spa – A Favorite for Families in Zermatt
741US$
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Key details
About the Hotel
Riedstrasse 18,
Zermatt,
Switzerland,
3920,
Valais
- Close to the Matterhorn Museum
Perfect
9.4
9.8
4.9
Loved by guests
"The view from the Matterhorn view was exceptional once the clouds cleared away, and the room was clean and very spacious."
"The hotel spa was lovely after a days hiking , relaxing in the large jacuzzi was great for aching muscles."
"Our stay at Europe Hotel and Spa in Zermatt was truly unforgettable."
Rooms with Matterhorn Views
Europe Hotel & Spa offers 38 rooms, including Design Matterhorn rooms with south-facing balconies overlooking the Matterhorn. Rooms feature minibars, flat-screen TVs, and bathrooms with walk-in showers or bathtubs. The Panorama Suite includes a free-standing bathtub, rain shower, and a separate dressing room. Family rooms have sofa beds for children. All rooms include free Wi-Fi, bathrobes, and safes.
Dining & Wine Selection
The hotel serves a daily dinner menu with fine wines from the Valais region. Guests can enjoy a free continental breakfast. The Schwarznasenbar offers cocktails and local beers. Half-board options are available, including special aperitifs and wine vouchers.
Spa & Wellness Facilities
Guests have access to 2 saunas, a steam bath, a hot tub, and a massage room. The wellness area includes a Finnish sauna, organic herbs sauna, and a multi-sensory shower. Treatments include hot stone massages, facials, and sports massages.
Ski Access & Location
The hotel is a 10-minute walk from Zermatt Train Station and the Matterhorn Glacier Paradise ski lift. Nearby landmarks include the Mountaineer's Cemetery (300 m) and St. Mauritius Parish Church (500 m). Zermatt is car-free; guests park in Täsch and take a 20-minute shuttle.
Family & Special Services
The hotel provides free pick-up service from the train station (8:00 AM-8:00 PM). Family packages include welcome cocktails for grandparents and grandchildren. Ski passes, e-bike rentals, and guided hiking tours can be arranged. The concierge assists with bookings for local activities like mountain biking and golf.
“Europe Hotel & Spa understands Zermatt, down to the black-nosed sheep decor. I appreciate its balance: a luxury experience that still welcomes families. The location hits the mark, close to both Bahnhofstrasse and Sunnegga Express.”
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Double Room Classic Design
2 persons
325 sq. feet
1 King-size bed
Heating
Bathtub
room details
Design Family Room
2 persons
410 sq. feet
2 Single beds
Heating
Bathtub
room details
Design Double Room Matterhorn View
2 persons
360 sq. feet
1 King-size bed
Heating
Bathtub
room details
Design Double Room
2 persons
410 sq. feet
2 Single beds
Heating
Bathtub
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- VIP check-in/ -out
- Concierge desk
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Ski school
- Hiking
- Cycling
- Golf course
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Game room
Spa & Leisure
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Massage
Room features
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
At the Restaurant Europe Hotel, guests can savor the rich tapestry of European flavors in settings designed to evoke warmth and charm. Whether enjoying a romantic dinner or a casual breakfast on the terrace, culinary delights await to make every meal a delightful experience.
Location
Riedstrasse 18,
Zermatt,
Switzerland,
3920,
Valais
Map view
Riedstrasse 18,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Landmark
The Matterhorn
5300 ft
Church
St Peter's English Church
3500 ft
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
2100 ft
Landmark
Gorner Gorge
1.0
mi
Landmark
Hohbalmen
2900 ft
Landmark
Castor Mountain
2900 ft
Landmark
Sunnegga
1.4
mi
Landmark
Murmeli Brunnen
2300 ft
Landmark
Denner Partner
2900 ft
Beach
Leisee
1.6
mi
Theme Park
Forest Fun-Park Zermatt
5000 ft
Ski Area
Wolli park for beginners Sunnegga
1.5
mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
5100 ft
Garden
Ricola Herb Garden
5000 ft
Garden
Dossen Glacier Garden
1.8
mi
Church
Kapelle Riffelberg "Bruder Klaus"
1.8
mi
Ski Area
Gornergrat
2.9
mi
Bridge
Hangebrucke
1.8
mi
Beach
Grunsee
1.9
mi
Landmark
Zmutt Glacier
1.8
mi
Landmark
Zmutt
1.7
mi
Nearby
Museum
Matterhorn Museum
1100 ft
Cemetery
Mountaineer's Cemetery
1000 ft
Bridge
Photopoint Kirchbrucke bridge
1200 ft
Church
Parish Church of St. Mauritius
1200 ft
Bahnhofstrasse
Walk of Climb
1200 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
1700 ft
Stellisee 3920 Zermatt
Stellisee
2000 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1200 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1200 ft
Restaurants
Restaurant Schaferstube
400 ft
Riedstrasse 2 Daniela & Paul Julen
Restaurant Julen
500 ft
Riedstrasse 2 3920
Stockhorn Grill
200 ft
Riedstrasse 11
Pizzeria Roma
200 ft
Riedstrasse 20
Avena
500 ft
Steinmattstrasse 53
Old Zermatt
600 ft
Kirchstrasse 17 3920 Zermatt
Chez Max Julen
700 ft
44 Kirchstrasse
Jagerhof Restaurant
1200 ft
Steinmattstrasse 85 Jagerhof Hotel
Rua Thai
900 ft
Schluhmattstrasse 19 3920 Zermatt
Guild Restaurant Creativ Zermatt
700 ft
Riedstrasse 98
Chez Gaby
1000 ft
Kirchstrasse 12 Just below the church
Du Pont
1400 ft
Oberdorfstrasse 7
Explore Zermatt
Experience Zermatt
Matterhorn Museum
4 minutes' walk
Local history and culture showcased through exhibits, telling the story of Zermatt's development, plus free entry with certain passes.
Gorner Gorge
5 minutes' drive
Impressive rock formations and scenic pathways await, perfect for nature lovers; enjoy stunning views and unique geological features.
Mountaineer's Cemetery
4 minutes' walk
A poignant tribute to climbers who lost their lives on the peaks, featuring beautiful monuments and a serene atmosphere.
Hohbalmen
11 minutes' walk
Breathtaking viewpoints over Zermatt and the Matterhorn; an ideal spot for photography enthusiasts seeking stunning landscapes.
Restaurant Julen
2 minutes' walk
Authentic Swiss cuisine with a cozy, rustic atmosphere; known for its fondue and grilled specialties. Reservations suggested.
Pizzeria Roma
1 minute' walk
Casual dining offering Italian favorites, especially wood-fired pizzas; family-friendly with gluten-free options available.
Stockhorn Grill
1 minute' walk
Informal grill and steakhouse known for delicious meat dishes and a warm ambiance; perfect after a day on the slopes.
Tips on navigating the city
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Ann
United States,
April
2024
9.0/10
My recent trip was wonderful! The staff were exceptionally helpful and friendly, explaining how to get to the lifts and where to rent equipment. The room was spacious with not one but two balconies and had a fine view of the Matterhorn. Breakfast was pleasing but limited. I would definitely return!
Rooms
10.0
The room was spacious with not one but two balconies and had a fine view of the Matterhorn. It was clean and the beds were comfy.
Service
10.0
The staff were exceptionally helpful and friendly, explaining how to get to the lifts and where to rent equipment.
Location
10.0
The location was awesome, about a 10-min walk to the ski lifts and train station and a 5-min walk to the ski bus.
Dining
7.0
Breakfast was pleasing but limited; I was missing my bread toast and more European style options.
Facilities
5.0
N/A
Paul
United States,
April
2024
10.0/10
This hotel exceeded my expectations! The view on the Matterhorn was amazing, and the staff took really good care of us. The spa was a fantastic addition, and the entire experience was truly lovely. The breakfast buffet was one of the best I've had in Switzerland!
Rooms
10.0
Our room was clean and comfortable with a fine Matterhorn view.
Service
10.0
The staff took really good care of us.
Location
9.0
Very close to shopping and skiing area.
Dining
10.0
The breakfast buffet was one of the best I've had in Switzerland!
Facilities
10.0
The spa was a fantastic addition.
Jim
United States,
March
2024
10.0/10
What a fantastic trip! The hotel is clean, the staff are friendly, and the location was perfect for discoveryng the mountains around Matterhorn. The rooms were comfortable with great beds. I would absolutely recommend this place.
Rooms
9.0
The rooms were comfortable with great beds. It is clean.
Service
10.0
The staff are friendly.
Location
10.0
The location was perfect for discoveryng the mountains around Matterhorn.
Dining
5.0
N/A
Facilities
5.0
N/A
Eugene
United States,
February
2024
10.0/10
Amazing stay! The hotel is good, about 5 min walk from the Main Street. The food was excellent in my taste with the atmosphere of the whole trip. The staff were so friendly and always wearing a smile on their face. I'd come back!
Rooms
9.0
The room was nice and clean.
Service
10.0
The staff were so friendly and always wearing a smile on their face.
Location
9.0
The hotel is good, about 5 min walk from the Main Street.
Dining
10.0
The food was excellent in my taste with the atmosphere of the whole trip.
Facilities
5.0
N/A
Jennifer
United States,
February
2024
10.0/10
Simply amazing! The hotel was above and beyond our expectations. The staff was really friendly and understanding. The view was lovely. The free shuttle service was a bonus. We loved it!
Rooms
10.0
The room was extremely nice, a pleasant surprise we were not expecting.
Service
10.0
The staff was really friendly and understanding.
Location
10.0
The free shuttle service was a bonus.
Dining
5.0
N/A
Facilities
5.0
N/A
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-12:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
At the hotel Europe & Spa guests are invited to a full breakfast served for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Year renovated:
2010
Number of floors:
4
Number of rooms:
38
Former name
europe hotel and spa
FAQs
About Europe Hotel & Spa
How far is Europe Hotel & Spa from the Zermatt Train Station?
The hotel is located 700 meters from the Zermatt Train Station.
What notable attractions are close to Europe Hotel & Spa?
Nearby attractions include Matterhorn Museum (0.3 km) and Matterhorn Glacier Paradise Station (0.5 km).
What dining options does Europe Hotel & Spa offer?
The hotel features an on-site restaurant that serves dinner accompanied by an extensive wine selection.
What amenities are available in the rooms at Europe Hotel & Spa?
Rooms include a minibar, flat-screen TV, bathroom with shower, bathrobes, and free toiletries.
Does Europe Hotel & Spa provide wellness facilities?
Guests can enjoy a spa area with 2 saunas, a steam bath, a hot tub, and massage treatments.
Is there parking available for guests at Europe Hotel & Spa?
Guests can park their vehicles in a garage in Tess, as no on-site parking is available.
How far is Europe Hotel & Spa from the nearest ski lifts?
The Zermatt-Furi Ski Lift is located within 700 meters from the hotel.
What is the proximity of Europe Hotel & Spa to the center of Zermatt?
The hotel is situated 1 km from the center of Zermatt.
What activities can guests enjoy at Europe Hotel & Spa?
Guests can participate in skiing, hiking, golfing, and can use the game room.
Does Europe Hotel & Spa offer an airport shuttle service?
The hotel provides a paid airport shuttle service for guests.
Which languages are spoken by the staff at Europe Hotel & Spa?
The staff speaks multiple languages to assist guests.
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